Any additional instruction must be confirmed in writing with a price agreed for the additional work and materials before the work can proceed. Additional work, which may not be apparent when the estimate was provided, will be advised to the client on discovery, and a course of action agreed. 

We aim to complete all agreed work by the specified date, my obligation however, is to deliver on time providing that the materials to complete the work are available at the time the work is to be undertaken. I will keep the client informed at all times of supply problems, or other factors, which can affect delivery times.

All old covers will be removed prior to upholstery, these covers will be discarded unless the client requests they are returned.

All new fillings applied to furniture manufactured after 1950 will comply with the Furniture and Furnishings (Fire & Safety) Regulations 1988. All new covering fabric supplied by us will comply with the regulations except for covers which contain 80% natural fibres, when it is acceptable to use an inter-liner which complies with the regulations. Furniture manufactured prior to 1950 does not fall within the scope of the 1988 Regulations about filling or cover.

I reserve the right to apply a 15% surcharge for handling fabrics or materials not supplied by myself.

When a client supplies their own materials, it is their responsibility to ensure that the fabric is suitable for the purpose for which they intend to use it and that it complies with the relevant regulations in force about Fire and Safety.   

I will do my best to advise customers of the suitability of fabrics, whether supplied by me or not, however, I can only take responsibility for materials which are supplied by myself ONLY; covering fabric supplied by the client is at their own risk. Shortage of covering fabric supplied by the client is the client’s responsibility and not mine.

Printed and woven fabrics: Where printed and woven fabrics will not pattern match accurately, I will inform you for further instructions.

Fabrics sent direct to me must have the clients name clearly marked on the delivery note so I can check, on your behalf, that I have received the correct fabric.

Please request fabric companies to roll all fabric on tubes. One continuous length of fabric should be used unless an extra amount is considered for pattern matching. I will do my best to remove creases, but this cannot be guaranteed.

I cannot be held responsible for fabric flaws. If I cannot cut around them, you will be notified.

I reserve the right to apply a minimum of £50.00 charge to repair accidental damage not caused by myself.

A 100% payment of materials and 50% payment of labour on acceptance of the estimate will be payable by the client

Rush orders will incur a surcharge of 20%

Holiday cut off dates: Orders and fabrics must be received by 15th December for pre-Christmas Delivery

Payment terms: A minimum 50% non-refundable payment is required for me to accept an order. The balance is due on completion. 

Unless agreed, items not collected within 48 hours of completion will incur a holding fee of 10% of full invoiced amount per day.